Returns and complaints policy
At Marynaty we care about the highest product quality — both fresh and frozen.
Returns
Due to the nature of our products:
we do not accept standard returns after delivery
Complaints
If a product is:
damaged
not fresh
not as ordered
please contact us within 24 hours.
📧 [Email address]
Refunds / exchange
If a complaint is accepted, we offer:
a refund
or a product exchange
Storage
Fresh: 0–4°C
Frozen: -18°C
We are not responsible for improper storage after delivery.
Our commitment
We guarantee:
high quality
freshness
a fast response to any issues
